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case study food and dairy co

Case Study: Food and Dairy Co

Case Study: Food & Dairy Co

Food & Dairy Co is a leading Sydney food distributor undergoing a phase of rapid business growth. The business needed to leap into a digital transformation journey to keep pace with its high sales demand. Without a customer self-serve online ordering system, their sales team struggled to process a high call volume of 600 plus orders in just two hours. Not only did the food distributor seek out eCommerce but also upgraded their aging accounting and invoicing software for the robust world-class ERP platform – Microsoft Dynamics 365 Business Central.

Initial Challenges faced by Food and Dairy Co
  • Aging accounting and invoicing software with limited functionality – unable to process credits
  • Required all-in-one system
  • Difficulty managing sales inventory
  • Better manage large volumes of sales orders
success story food and dairy co

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Case Study: Southern States Group

Case Study: Southern States Group (SSG)

Southern States Group (SSG) is a professional, dynamic, and cutting edge organisation dedicated to providing products and services to transport refrigeration, air refrigeration, rail air conditioning and tail rift industries. SSG is also the authorised sales, service, and parts dealer of several key brands and has grown to become Australia’s market-leading dealer.

Initial Challenge faced by SSG
  • Outdated ERP solution was not fit for purpose or user friendly
  • Aging IT infrastructure with increased risk and cost
case study southern states group

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