MicroChannel
pittella case study by microchannel

Case Study : Pittella

Case Study : Pittella

case study pittella

Pittella produces luxury Italian designed and manufactured architectural door and bathroom fittings, operating out of Melbourne in Australia. The business understood the importance of leveraging a world-class CRM that enables them to keep pace with growing customer expectations in the marketplace. The sales team needed to stay on top of clients and having a dedicated CRM that provides great sales visibility and forecasting was critical to better decision making. That’s when Dynamics 365 Sales and Microsoft Gold Partner MicroChannel stepped in to make it all happen.

Initial Challenge faced by Pittella
  • No dedicated CRM, previously extracting sales data out of MYOB Advanced – became expensive and difficult to customise
  • Keep pace of growing B2B customer expectations and sales opportunities
  • Identify who their paying customers are and the different types of customers
Benefits
  • Build automated leads list
  • Improved sales visibility and reporting
  • Forecasting visibility
  • Plans and strategies to facilitate progression year goals
Solution

7 benefits of moving your erp to the cloud

The Cloud Advantage eBook

The Cloud Advantage eBook

7 Benefits of Moving Your ERP To The Cloud

benefits of moving erp to the cloud

Businesses using on-premise solutions are stuck battling yesterday’s problems. Discover how businesses are moving their ERP to the cloud to define tomorrow’s opportunities.

Content of the eBook:

  • Lower setup and implementation cost
  • Flexible data storage
  • Streamlined updates & innovations
  • Simpler data backup & restoration
  • Increased security & scalability
  • Broader accessibility
  • Common data platform

For relevant case studies, search our case study archives. You can also view all our downloadable resources for more information.


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case study resilium | microchannel

Case Study : Resilium

Case Study : Resilium

case study resilium

Resilium is Australia’s largest privately-owned insurance brokers, providing dedicated customer service and trusted insurance advise since 1958. Previously owned by Suncorp Group and now backed by Coverforce, Resilium needed to migrate to Dynamics 365 in a short timeframe.

Initial Challenge faced by Resilium
  • Aging standalone accounting software
  • 4 weeks to migrate data from legacy CRM to Dynamics 365
  • Manual and segmented processes
  • Connect systems to talk to each other
  • Inability to customise easily, limited by the fields available under the previous solution licensing
Benefits
  • Customisation
  • Easy access and export of data
  • Ability to build workflows and business processes
  • Automation of manual spreadsheets into reports
  • Recognisable Microsoft user interface
  • Potential to build Power Apps
Solution
  • Microsoft Dynamics 365 Sales

essential key performance indicators for small and mid-size business

Essential KPI for Businesses

Essential Key Performance Indicators for Small and Mid-Size Business

Reimagine how you measure business performance to adapt faster, work smarter, and perform better.

essential kpi for small and midsize business

Discover how businesses are measuring business outcomes with key performance indicators (KPIs) that focuses beyond the four traditional dimensions of profit, profitability, growth rate, and risk & returns.

Content:

  • Why KPIs are critial for business continuity plans
  • Different types of KPIs and their importance
  • Measuring agility and continuous business process optimisation
  • How to adapt faster, work smarter and perform better

For relevant case studies, search our case study archives. You can also view all our downloadable resources for more information.


Related Brochures

erp buyers guide new zealand

ERP Buyer’s Guide

ERP Buyer’s Guide

erp buyers guide singapore

This guide will be beneficial to New Zealand’s small and mid-sized businesses that are considering implementing an ERP solution. It will assist you in understanding the basics of ERPs as you take the first steps towards implementation.

The research in this guide will assist you in establishing the right foundations, so your ERP project will achieve measurable benefit to your business. It will help you to:

  • Understand what an ERP is
  • Be up to date with current industry trends
  • Identify signs that you should consider a new ERP
  • Understand how to pick the right ERP
  • Evaluate ERP implementation partners
  • Know the key ERP vendors to consider

Use the ERP Buyer’s Guide to find the right-fit solution for your requirements. For relevant case studies, search our case study archives. You can also view all our downloadable resources for more information.


Related Brochures

case study carman's australia

Case Study : Carman’s

Case Study : Carman’s

case study carman's australia

Carman’s has been committed to creating delicious breakfast and snacking products, made from the most wholesome ingredients. Founded by Carolyn Creswell, then an 18-year-old university student, the brand has evolved into Australia’s number one nutritious snacking brand, but remains true to its core purpose – making real food, with real passion.

Initial Challenge faced by Carman’s
  • Entry level software that can’t meet their increasing demands
Benefits
  • Integral tool for business growth
  • Integrates with other platforms
  • Cost effective, hands-on solution
Solution
  • SAP Business One

case study legacy

Case Study : Legacy

Case Study : Legacy

case study legacy

Legacy is a charity providing services to Australian families suffering after the injury or death of a spouse or parent, during or after their defence force service. Legacy cares for 52,000 beneficiaries, including 1,845 children and disabled dependants throughout Australia. The organisation faced the challenge of shifting from an Oracle database that no longer supported their CRM. Legacy embraced the benefits that Microsoft Dynamics 365 offer for not-for-profits.

Initial Challenge faced by Legacy
  • Unsupported Oracle database version for CRM
  • Expensive to maintain and potentially posed a business risk
Benefits
  • Improved business processes
  • Enhanced security & performance
Solution

the vege chips company australia microchannel

Case Study : The Vege Chips Company

Case Study : The Vege Chips Company

case study the vege chips company

The Vege Chips Company is the market leader in producing plant-based Gluten Free chips Australia wide. The company was experiencing challenges with aging accounting software, lack of inventory control, and production functionality, all of which drove them to explore robust ERP and WMS solutions.

Initial Challenge faced by The Vege Chips Company
  • Aging standalone accounting software
  • Limited inventory and production functionality
  • No inventory control and scanning
Benefits
  • Improved inventory batch & expiry management
  • Tracking false expiries
  • Scanning and inventory control
  • Banking add-on
  • Better financial and sales reporting
  • Improved warehouse coordination
Solution
  • Microsoft Dynamics 365 Business Central
  • Tasklet Factory Mobile WMS
  • Jet Reports
  • MicroChannel Banking add-on

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info@microchannel.co.nz

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