The knowledge that you need to launch your CRM buying journey
Build up your knowledge of CRM functionality, emerging technology and industry insights with the 2022 CRM Buyers’ Guide. Save time and effort by getting things right the first time with trusted CRM advice. Download the free guide now.
Understand what an CRM is and is not
The main CRM brands
Be up-to-date with current industry trends
Understand how to pick the right CRM
Evaluate CRM implementation partners
Use the CRM Buyers’ Guide to find the right-fit solution for your requirements. For relevant case studies, search our case study archives. You can also view all our downloadable resources for more information.
GET Electric is a supplier of end-to-end electric vehicle charging infrastructure including pay-per-use charging units and remote management software across Australia. Australia’s leading supplier of electric vehicle charging infrastructure, GET Electric engaged MicroChannel to help streamline their systems, accelerate their growth and consolidate their market position.
Initial Challenges faced by GET Electric
While GET Electric were early adopters when it came to electric vehicle charging technology, their manual business systems were holding them back
No ability to integrate with suppliers, customers and Government systems restricted partnerships
Lack of real-time reporting and centralised data slowed decision-making
With bold plans to dominate a relatively untapped market, they needed an enterprise resource planning (ERP) system with the speed, flexibility and scale to move at the speed of their business
Benefits
A national network of suppliers, chargers and distributors powered by one central system
As early adopters in a rapidly evolving industry, the business can now quickly adapt to future demand.
Learn more about EDI – ERP Connector that allows you to exchange business documents such as Orders, Shipments and Invoices easily and effectively between your ERP system and your customers/suppliers. EDI (Electronic Data Interchange) reduces the need for paper, emails, or people as it automates document processing in the background.
Essential Key Performance Indicators for Small and Mid-Size Business
Reimagine how you measure business performance to adapt faster, work smarter, and perform better.
Discover how businesses are measuring business outcomes with key performance indicators (KPIs) that focuses beyond the four traditional dimensions of profit, profitability, growth rate, and risk & returns.
Content:
Why KPIs are critial for business continuity plans
Different types of KPIs and their importance
Measuring agility and continuous business process optimisation
How to adapt faster, work smarter and perform better
The knowledge you need to launch your ERP buying journey
Build up your knowledge of ERP functionality, emerging technology and industry insights with the 2022 ERP Buyers’ Guide. Save time and effort by getting things right the first itme with trusted ERP advice. Download the free guide now.
The ERP Buyers’ Guide 2022 edition is for Singaporean businesses that are considering an Enterprise Resource Planning (ERP) software. The guide provides an understanding of the basics of ERPs and will help you to:
Understand what an ERP is and is not
The main ERP brands
Be up-to-date with current industry trends
Identify signs that you should consider a new ERP
Understand how to pick the right ERP
Evaluate ERP implementation partners
Use the ERP Buyers’ Guide to find the right-fit solution for your requirements. For relevant case studies, search our case study archives. You can also view all our downloadable resources for more information.
The Australian Wool Exchange (AWEX) administers wool marketing arrangements for the Australian wool industry. AWEX engaged MicroChannel to move from Microsoft Dynamics CRM on-premise to Dynamics 365 Customer Service in the cloud.
Initial Challenges faced by AWEX
Removing aging legacy software from visual basic databases, FoxPro systems and data from Excel spreadsheets, Word and text files.
Disparate data coming from 8 to 10 systems.
No single clear view of AWEX’s customers from one system
Benefits
A national network of suppliers, chargers and distributors powered by one central system
As early adopters in a rapidly evolving industry, the business can now quickly adapt to future demand.
EBook : 10 Top Business Goals For Small and Midsize Business
Learn how small and midsize businesses are turning challenges into opportunities in the modern digital economy. The ability to innovate quickly with greater agility and less bureaucracy is the plus point for smaller companies.
Uncover the top business priorities shared by small and midsize companies and tips on how to achieve them.
Download the 10 Top Business Goals For Small and Midsize Business EBook by clicking the button on the right.
Pittella produces luxury Italian designed and manufactured architectural door and bathroom fittings, operating out of Melbourne in Australia. The business understood the importance of leveraging a world-class CRM that enables them to keep pace with growing customer expectations in the marketplace. The sales team needed to stay on top of clients and having a dedicated CRM that provides great sales visibility and forecasting was critical to better decision making. That’s when Dynamics 365 Sales and Microsoft Gold Partner MicroChannel stepped in to make it all happen.
Initial Challenge faced by Pittella
No dedicated CRM, previously extracting sales data out of MYOB Advanced – became expensive and difficult to customise
Keep pace of growing B2B customer expectations and sales opportunities
Identify who their paying customers are and the different types of customers
Benefits
Build automated leads list
Improved sales visibility and reporting
Forecasting visibility
Plans and strategies to facilitate progression year goals
Businesses using on-premise solutions are stuck battling yesterday’s problems. Discover how businesses are moving their ERP to the cloud to define tomorrow’s opportunities.
