MicroChannel Corporate Profile

MicroChannel Corporate Profile: MicroChannel is an Asia Pacific provider of world-class business systems to mid-sized and large enterprises. MicroChannel has been delivering high quality and innovative solutions and services to our clients.

Case Study : Resilium

Resilium is Australia’s largest privately-owned insurance brokers, providing dedicated customer service and trusted insurance advise since 1958. Previously owned by Suncorp Group and now backed by Coverforce, Resilium needed to migrate to Dynamics 365 in a short timeframe.

Initial Challenge faced by Resilium

• Aging standalone accounting software
• 4 weeks to migrate data from legacy CRM to Dynamics 365
• Manual and segmented processes
• Connect systems to talk to each other
• Inability to customise easily, limited by the fields available under the previous solution licensing

Benefits

• Customisation
• Easy access and export of data
• Ability to build workflows and business processes
• Automation of manual spreadsheets into reports
• Recognisable Microsoft user interface
• Potential to build Power Apps

Solution

• Microsoft Dynamics 365 Sales

SAP Business One Solution Brief

Discover SAP Business One‘s capabilities as a business management solution that covers financial management, sales & customer management, purchasing, inventory, analytics and reporting. An integrated solution that provides visibility into your entire business, SAP B1 is designed with flexibility in mind, to meet your current and future business requirements.

Download the SAP Business One Solution Brief by filling up the form on the right.

Case Study : Golden State Foods

Golden State Foods (GSF) is one of the largest diversified suppliers to the foodservice industry, servicing approximately 125,000 restaurants in more than 40 countries from its 50+ locations on five continents. GSF was undergoing a stage of growth that required a robust manufacturing system that integrates into an ERP solution.

Initial Challenge faced by Golden State Foods

• Growth put pressure on ability to maintain multiple systems and process efficiency
• Lacked a manufacturing system – no inventory and manufacturing capabilities
• Perpetual (real-time) inventory instead of Period inventory
• No access to live data, periodic system only
• Time consuming static manual reporting – crystal reporting

Benefits

• Perpetual inventory & manufacturing capabilities
• Crystallise resource planning
• Ability to slice and dice data cubes
• Rapid implementation in Australia

Solution

• Sage X3
• Sage Enterprise Intelligence

Guide : E-Commerce Solution Decision-Making

The market is oversaturated with options when it comes to e-commerce solutions and it is difficult to know which solution is the best fit for you. Use this guide to determine which solutions fit your business model and needs.

Instantly download the guide by filling up the form on the right.

Case Study : Legacy

Legacy is a charity providing services to Australian families suffering after the injury or death of a spouse or parent, during or after their defence force service. Legacy cares for 52,000 beneficiaries, including 1,845 children and disabled dependants throughout Australia. The organisation faced the challenge of shifting from an Oracle database that no longer supported their CRM. Legacy embraced the benefits that Microsoft Dynamics 365 offer for not-for-profits.

Initial Challenge faced by Legacy

• Unsupported Oracle database version for CRM
• Expensive to maintain and potentially posed a business

Benefits

• Improved business processes
• Enhanced security & performance

Solution

• Microsoft Dynamics 365 Sales

Case Study : The Vege Chips Company

The Vege Chips Company is the market leader in producing plant-based Gluten Free chips Australia wide. The company was experiencing challenges with aging accounting software, lack of inventory control, and production functionality, all of which drove them to explore robust ERP and WMS solutions.

Initial Challenge faced by The Vege Chips Company

• Aging standalone accounting software
• Limited inventory and production functionality
• No inventory control and scanning

Benefits

• Improved inventory batch & expiry management
• Tracking false expiries
• Scanning and inventory control
• Banking add-on
• Better financial and sales reporting
• Improved warehouse coordination

Solution

• Microsoft Dynamics 365 Business Central
• Tasklet Factory Mobile WMS
• Jet Reports
• MicroChannel Banking add-on

Case Study : Waipareira

Waipareira Trust Group (Te Whanau O Waipareira Trust) provides an array of health, housing, social justice, and education support services for a generational change in the urban Maori community in New Zealand. The business decision to leverage on the tried-and-tested solution for not-for-profit was because their legacy accounting system could no longer meet the demands of Waipareira’s ever-changing operational structure.

Initial Challenge faced by Waipareira Trust

• Legacy accounting system no longer fit for purpose
• Difficulty with reconciliation and auditing process
• Inflexible set chart of accounts
• Lack of safeguards / internal control for different users

Benefits

• Ability to leverage flexible chart of accounts
• Automated reconciliation process
• Increased efficiency, decreased errors and savings on labour
• Improved auditing process
• Multiple entities
• Internal controls for different user roles

Solution

• SAP Business One

Case Study : Mega Food

Mega Food is the market-leading supplier of chilled and frozen food to over 1,500 retail and wholesale customers throughout the North Island of New Zealand. The wholesale food and distribution business was looking for a solution that integrates with their manufacturing, inventory, stock management, invoicing, and financials. Mega Food also needed to leverage big data to provide reports to plan and focus on future activities.

Initial Challenge faced by Mega Food

• Outgrown legacy accounting system
• Poor financial reporting and functionality
• Errors in invoicing procedure for the warehouse
• Lacked expiry date controls

Benefits

• Flexible reporting
• Focus on customer segments
• Faster sales orders
• Accurate pricing
• Improved control of stock management
• Increased efficiency, decreased errors and savings on labour costs
• Boosted revenue and margins

Solution

• SAP Business One

Case Study : Lagardère Travel Retail

Lagardère Travel Retail is a global retailer offering a diverse range of products and services for travellers. To enhance their customer service operations and respond quickly to changing consumer habits, Lagardère Travel Retail required a customisable and scalable, all-in-one retail solution.

Initial Challenge faced by Lagardère Travel Retail

• Stand-alone POS
• Long release cycles for new functions and features
• Lack of flexibility with an existing retail platform
• Required item stock management
• Required a robust retail solution that supports their diverse brands and international growth

Solution

• LS NAV Retail – POS
• Microsoft Dynamics NAV