Lagardère Travel Retail is a global retailer offering a diverse range of products and services for travellers. To enhance their customer service operations and respond quickly to changing consumer habits, Lagardère Travel Retail required a customisable and scalable, all-in-one retail solution.
Initial Challenge faced by Lagardère Travel Retail
Long release cycles for new functions and features
Lack of flexibility with an existing retail platform
Required item stock management
Required a robust retail solution that supports their diverse brands and international growth