MicroChannel

Case Study : Lagardère Travel Retail

Case Study : Lagardère Travel Retail

case study Lagardère Travel Retail

Lagardère Travel Retail is a global retailer offering a diverse range of products and services for travellers. To enhance their customer service operations and respond quickly to changing consumer habits, Lagardère Travel Retail required a customisable and scalable, all-in-one retail solution.

Initial Challenge faced by Lagardère Travel Retail
  • Stand-alone POS
  • Long release cycles for new functions and features
  • Lack of flexibility with an existing retail platform
  • Required item stock management
  • Required a robust retail solution that supports their diverse brands and international growth
Solution

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