MicroChannel

Case Studies

Case Studies

Case Study : Pittella

case study pittella

Pittella produces luxury Italian designed and manufactured architectural door and bathroom fittings, operating out of Melbourne in Australia. The business understood the importance of leveraging a world-class CRM that enables them to keep pace with growing customer expectations in the marketplace.

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SAP Success Story Book

sap success story book microchannel

Read the business journeys of 10 real-life digital transformation customers and how they evolved with SAP Business One.

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Case Study : Carman’s

case study carman's australia

Carman's has been committed to creating delicious breakfast and snacking products, made right here in Australia from the most wholesome ingredients. Founded by Carolyn Creswell, then an 18-year-old university student, the brand has evolved into Australia's number one nutritious snacking brand, but remains true to its core purpose - making real food, with real passion.

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Case Study : Legacy

case study sydney legacy

Legacy is a charity providing services to Australian families suffering after the injury or death of a spouse or parent, during or after their defence force service. Legacy cares for 52,000 beneficiaries, including 1,845 children and disabled dependants throughout Australia. The organisation faced the challenge of shifting from an Oracle database that no longer supported their CRM. Legacy embraced the benefits that Microsoft Dynamics 365 offer for not-for-profits.

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Case Study : Resilium

case study the vege chips company

Resilium is Australia’s largest privately-owned insurance brokers, providing dedicated customer service and trusted insurance advise since 1958. Previously owned by Suncorp Group and now backed by Coverforce, Resilium needed to migrate to Dynamics 365 in a short timeframe.

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Case Study : The Vege Chips Company

case study the vege chips company

The Vege Chips Company is the market leader in producing plant-based Gluten Free chips Australia wide. The company was experiencing challenges with aging accounting software, lack of inventory control, and production functionality, all of which drove them to explore robust ERP and WMS solutions.

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Case Study : Waipareira Trust

case study Waipareira Trust

Waipareira Trust Group (Te Whanau O Waipareira Trust) provides an array of health, housing, social justice, and education support services for a generational change in the urban Maori community in New Zealand. The business decision to leverage on the tried-and-tested solution for not-for-profit was because their legacy accounting system could no longer meet the demands of Waipareira's ever-changing operational structure.

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Case Study : Golden State Foods

case study golden state foods

Golden State Foods (GSF) is one of the largest diversified suppliers to the foodservice industry, servicing approximately 125,000 restaurants in more than 40 countries from its 50+ locations on five continents. GSF was undergoing a stage of growth that required a robust manufacturing system that integrates into an ERP solution.

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Case Study : Mega Food

case study mega food

Mega Food is the market-leading supplier of chilled and frozen food to over 1,500 retail and wholesale customers throughout the North Island of New Zealand. They were looking for a solution that integrates with their manufacturing, inventory, stock management, invoicing, and financials. They also needed to leverage big data to provide reports to plan and focus on future activities.

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Case Study : Lagardère Travel Retail

case study lagadere

Lagardère Travel Retail is a global retailer offering a diverse range of products and services for travelers. To enhance their customer service operations and respond quickly to changing consumer habits, Lagardère Travel Retail required a customisable and scalable, all-in-one retail solution.

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Case Study : Royal Rehab

case study royal rehab

Royal Rehab is a NSW based rehabilitation and disability support provider. Discover how Royal Rehab have eliminated the risks of their previous legacy system and gained new efficiencies across their financial and sales processes.

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Case Study : Multi Mart

case study multi mart

Multi Mart is a retailer based in Indonesia and undergoing growth in a very competitive market. After opening a new distribution centre in Jakarta, the business recognised their existing solution could no longer support a large amount of data they needed to manage.

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Case Study : ASP Plastic

case study asp plastic

ASP Plastic needed to replace their outdated, inflexible and expensive system and the SAP Business One solution helped by significantly increasing access to business critical information.

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Case Study : Apex Steel

case study apex steel

Apex Steel, a steel and steel building product manufacturer implemented SAP Business One to reduce dependency on external programmer to generate detailed reports needed for business critical decisions.

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Case Study : POCO

case study rondo

POCO Australia needed excellent ERP and POS solutions for managing their retail back office and store operations. Learn about how MicroChannel helped POCO to think beyond traditional POS and implemented the perfect-fit solution which reduced up-front IT costs by over 50%.

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Case Study : VACC

case study vacc

Victorian Automobile Chamber of Commerce’s (VACC) existing membership systems reached end of life and grew inadequate to keep pace with their growing operational requirements. Learn how Dynamics CRM Online gave VACC mobility & visibility of data and most importantly a single view of customers.

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Case Study : Rondo

case study rondo

Rondo Building Services needed a fully integrated ERP system to support the expansion into new overseas markets. Find out how Rondo reduced $500,000 in reduced inventory and increased their product delivery performance to 93.4%

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Case Study : Southern States Group

case study ssg

Our suite of solutions customised for Southern States Group included Microsoft Dynamics 365 Business Central (formerly Microsoft Dynamics 365 NAV), Dysel Equipment Life Cycle, MicroChannel electronic banking and cloud solutions which improved visibility of finance, service, inventory, purchasing and planning across their business.

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Contact Us

SAP Business One location

Auckland Chamber of Commerce Building
Level 4, 90 Symonds Street
Grafton
Auckland 1010

SAP Business One email

info@microchannel.co.nz

SAP Business One contact number

0800 642 762