Be Empowered with Predictive Insights
Empower people across your organizations to discover predictive insights, make data-driven decisions, and improve customer experiences by leveraging the power of AI in Microsoft Dynamics 365.
Dynamics 365 is an application platform that allows you to unify data, people and processes that is capable of adapting to businesses changing needs.
Benefits of Predictive Insights For Your Business
A Holistic View of Your Customers
With all information in one system, you can bring out all the transactional and behavioural data using prebuilt connectors. Based on artificial intelligence and machine learning, you can unify the data and analyze the information to build a rich customer profile. This means that you and your team have a full 360-degree view of each customer to enable you to make personalized approaches for each customer.
Discover Insights and Take Action
The machine learning templates allow you to predict the next best action. With this, you can also create new audience segments and empower teams with customer profiles and insights that are directly available into your business applications. Instead of waiting for ideas on how to take action on all the information and data stored on your servers, you now have insights to take immediate action.
Create Dashboards and Reports
Connect your customer data with Microsoft Power BI to customize dashboards and reports. Dynamics 365 can also be extended with familiar Azure services sand tools. These customized dashboards and reports will enable you to set your own KPIs and views – and can be made for specific roles so it works just for the intended person.
All customer data are seamlessly available across the business solution, so different staff from different departments have full access to information and data. No information is silo-ed so the availability of information is in real-time, with no duplication or error from data-entry.
To know more about how your business can benefit from predictive insights, speak to us for more information.